Hurricane Harvey Multi Agency Resource Center Resources – San Antonio, TX

On Friday, September 22, 2017 the American Red Cross Serving Greater San Antonio and other local disaster assistance organizations opened a Multi-Agency Resource Center (MARC) in San Antonio, Texas. Residents affected by Hurricane Harvey who weren’t able to attend the event can still utilize the resources from agencies who attended the event. Please refer to the list below for information on how to reach these organizations.

The American Red Cross
Through the generosity of our donors, the American Red Cross is providing emergency assistance in the amount of $400 to qualified households directly impacted by Hurricane Harvey. Assistance will be issued per household; any subsequent applications will be denied. Registration for this program will be open through Tuesday, October 10, 2017.

Assistance is available for qualified households in the most impacted areas within these 39 counties: Aransas, Austin, Bastrop, Bee, Brazoria, Calhoun, Chambers, Colorado, DeWitt, Fayette, Fort Bend, Galveston, Goliad, Gonzalez, Hardin, Harris, Jackson, Jasper, Jefferson, Karnes, Kleberg, Lavaca, Lee, Liberty, Matagorda, Montgomery, Newton, Nueces, Orange, Polk, Refugio, Sabine, San Jacinto, San Patricio, Tyler, Victoria, Walker, Waller and Wharton.
Website: www.redcross.org/hhia

Community Action Partnership
Community Action Partnership is a national, 501(c)3 nonprofit membership organization that provides technical assistance, training and other resources to Community Action Agencies, nonprofit and public groups funded by the Community Services Block Grant (CSBG), a federal program that allocates funding to states to combat poverty across the United States. The resources provided to Community Action Agencies across the country by Community Action Partnership allow our Agencies to stay up-to-date on the latest best practices to fight poverty and empower low-income individuals and families to achieve self-sufficiency. We are committed to strengthening, promoting, representing and serving our Network of Agencies to assure that the issues of poverty are effectively presented and addressed.
Phone: (830) 491-9011
Website: www.ccsct.org

Educational Service Center, Region 20
Education Service Center, Region 20 (ESC-20) positively impacts the learning community through high quality, cost effective products and services. Our vision is to be the definitive choice for leadership, innovation, and the advancement of learning. Quality performance is a commitment to excellence by each employee – achieved through teamwork and a process of continuous improvement. We believe: in service first; our employees drive our success; collaboration maximizes results; in purposeful and effective communication; change is opportunity; in cultivating strengths; and learning is life-long.
Phone:  (210) 370-5200
Website: www.esc20.net/parentresources 

Fair Housing Program
The City of San Antonio Fair Housing/Housing Counseling Program is to help residents maintain housing stability, which is key to family well-being. The program is a Department of Housing and Urban Development (HUD)-approved housing counseling agency. The Fair Housing Program assists area residents in Tenant/Landlord Mediation, Mortgage Counseling, Discrimination Complaints, and provides Community Outreach to achieve the goal of maintaining housing stability.
Phone:  (210) 207-5910
Website: sanantonio.gov/humanservices 

Family Endeavors – Hurricane Harvey Emergency Assistance & Supportive Services for Veteran Families
Our Veteran Services program offers Homelessness Prevention & Stabilization Services to Veterans and their families. These supportive services include outreach, case management, help in obtaining VA benefits, emergency financial assistance in obtaining and coordinating other public benefits.
Phone: (210) 431-6466 (Ask for Veteran Intake Line)
Website: www.familyendeavors.org

Health Care Homeless Veterans
The central goal for the South Texas Veterans Health Care System’s Health Care for the Homeless Veterans (HCHV) Program is to end homelessness among Veterans through community partnerships. We provide Veteran centered integrated healthcare to improve Veteran quality of life, promoting highest level of functioning and assisting homeless Veterans in achieving their identified goals.
Phone: (210) 616-9915
Website: www.va.gov

San Antonio Food Bank
The San Antonio Food Bank takes pride in fighting hunger, feeding hope in our 16 county service area. We believe that no child should go to bed hungry, adults should not have to choose between a hot meal and utilities, nor a senior sacrifice medical care for the sake of a meal.
Phone: (210) 431-8326
Website: www.safoodbank.org

San Antonio Housing Authority
The San Antonio Housing Authority provides quality affordable housing that is well integrated into the fabric of neighborhoods and serves as a foundation to improve lives and advance resident independence.
Phone: (210) 477-6262
Website: www.saha.org

Texas Department of Public Safety
Website: https://www.dps.texas.gov/

The Texas Women, Infants, and Children program
The Texas Women, Infants, and Children program is implementing special procedures in the wake of the unprecedented flooding due to Hurricane Harvey. The special procedures will allow people to easily enroll and receive food and infant formula benefits, breastfeeding support, and referrals for shelter and other resources. Disaster victims will be asked to sign a self-declaration form declaring their need for WIC benefits due to Hurricane Harvey.
Phone: 1-800-942-3678
Website: www.TexasWIC.org

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Hurricane Harvey Multi Agency Resource Center Resources – San Antonio, TX

Red Cross Volunteer, Spiritual Caregiver, Advocate

By Bristel Minsker, Staff Contributor

Antoney Elliot
Antoney Elliot, American Red Cross Volunteer

When you think of the American Red Cross, what do you see? Perhaps it’s a volunteer like Antoney Elliot, or at least it should be.

Antoney is barely into his second year as a Red Cross volunteer in New York City. At home, he is a member of his local Red Cross Disaster Action Team, which responds to home and apartment fires all hours of the day and night, making sure that the displaced residents have a place to stay, food, clothing, health services and more.

In his “day job,” he is a minister; he teaches adult Sunday school and is a counselor for veterans at the Franklin Deleno Roosevelt VA Medical Center in Montrose, New York.

He deployed to Austin, Texas in the aftermath of Hurricane Harvey as a member of the Red Cross Spiritual Care team, which helps respond to the spiritual needs or request in shelters or in affected neighborhoods. He has been working in the Met Center shelter in South Austin, where several hundred evacuees sought refuge.

While working in the shelter, he began talking to a resident named Dana Watson. After evacuating the Houston home she shared with her sister and their children and staying in two different shelters in Central Texas, Dana was feeling frustrated and down.

2017-09-06-12h06m04
Antoney Elliot (right) helped Dana Watson and her family identify the recovery resources available to them and start the process of getting back on their feet.

Dana told Antoney that her sister was ready to go back to Houston with all of their children, while Dana wanted to stay in Austin and find resources to start fresh. Dana explained that living with her sister wasn’t working well even before Harvey, and their house had already flooded in 2016. She didn’t want to put her children through that again.

Because they were two separate families living under the same roof, Dana worried that the resources available per family from FEMA, the Red Cross and other agencies would only be available to her sister, who had already registered as the “head of household” for their address.

Dana felt as though her future was out of her hands. That’s when Antoney knew he could help.

“She was really down. I told her ‘let me be your advocate’,” said Antoney. And then they went to work.

In the days that followed, Antoney accompanied Dana, at her request, to visit various agencies in the Multi-Agency Resource Center next to the shelter.

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The Mulit-Agency Resource Center, where people impacted by Hurricane Harvey can access recovery assistance from various organizations at the same time.

He helped her work with FEMA to open her own case as a “head of household”, and he introduced her to a local group called Black Women in Business, which helps with resources needed to start a new job in the area. He also helped Dana get replacement birth certificates for her kids and connected her with a career coach that helped her put a resume together.

When a natural disaster strikes, the destruction impacts each family differently and the recovery process is like a puzzle – it takes many agencies and individuals working side by side. The process can be overwhelming for those that are trying to navigate it.

“Nothing about this is simple. Part of my role here is to anticipate someone’s individual needs and help them as best I can,” said Antoney.

2017-09-06-12h05m48.jpg
Antoney Elliot (right) helped Dana Watson and her family identify the recovery resources available to them and start the process of getting back on their feet.

While each Red Cross volunteer has their assigned role during a disaster response –whether it’s spiritual care, mobile feeding, sheltering, logistics, health services, or one of the dozens of other important jobs — each volunteer also understands that sometimes it takes a little bit of creativity and understanding to meet someone’s true needs. Through their training and experience, Red Cross volunteers work to provide vital relief and recovery while also convening the community and advocating for the people they are trying to help along the way.

 

 

 

 

 

Red Cross Volunteer, Spiritual Caregiver, Advocate

Helping Kids be Kids in the Wake of Hurricane Harvey

Phyllis games 1

Soon after Harvey made landfall, long time American Red Cross volunteer Phyllis Stafford touched down in Austin, Texas to help—carrying more luggage than most. Back home in Rhode Island, Phyllis has a good friend who works at Hasbro.  When her friend heard she was headed to help the families affected by Hurricane Harvey, she quickly spoke to her co-workers about helping. Hasbro jumped at the opportunity and packed Phyllis’ suitcases full of 2,000 games and toys, to share with families impacted by Harvey.

Hasro games 2Shortly after, while hard at work providing shelter, hot meals and comfort to hundreds of evacuees staying at Red Cross shelters in Austin, Phyllis received another call. In hopes of putting more smiles on the faces of our youngest guests, Hasbro was sending an additional 15,000 games and toys to Texas!

In a time of much heartbreak, old favorites like Monopoly, Candy Land and Connect 4, are comforting and bringing laughter to brothers and sisters playing parents, grandparents and even new friends at Red Cross shelters.

Mini horseRed Cross volunteers, like Phyllis, work around the clock to make shelters as comfortable as possible, especially for children who have lost their homes, their toys and all their belongings. We work alongside partners like Children’s Disaster Services, who specialize in child care and supportive play in traumatic times of disaster. In Austin, Mini ponies and therapy dogs, princesses and balloon artists also spent time brightening the days of children and adults at our shelters.

Across Texas and Louisiana, the Red Cross has been providing shelter to more 30,000 people each night in the wake of Harvey. To support the Red Cross in Harvey relief efforts: visit redcross.org, call 1-800-RED-CROSS or text ‘HARVEY’ to 90999 to make a $10 donation.

Helping Kids be Kids in the Wake of Hurricane Harvey

Red Cross Serving Central Texas and San Antonio area answers your most frequently asked questions

Thank you for your support of the Red Cross and families impacted by Hurricane Harvey.  

Hurricane Harvey 2017

We hope to answer your most frequently asked questions.  

Volunteering:

Since Hurricane Harvey made landfall, the Red Cross has seen an outpouring of generosity from new volunteers. More than 10,000 new volunteers across the district have signed up to help. We are working quickly to get these volunteers assigned to their roles helping the families impacted by Harvey, but it may take several days to put everyone to work as the sheltering needs ramp up. If you have already been trained and are awaiting assignment, our team will contact you as soon as possible with next steps but it might take a few days. We appreciate your patience and your willingness to help your neighbors in need. This relief effort will be long and we will need your support.

In-kind donations:

The Red Cross works closely with local community groups and organizations that do accept in-kind donations. In San Antonio, donations can be dropped at the San Antonio Food Bank at 5200 Enrique M Barrera Parkway, San Antonio TX 78227. In Austin, donations can be dropped at Austin Disaster Relief Network’s Hope Family Thrift Store at 1122 E 51st Street, Austin, Texas 78723. 

Shelter Information: 

You can find shelters by calling 1-800-REDCROSS (1-800-733-2767), visiting redcross.org/shelter or by downloading the free Red Cross Emergency App. The Emergency App is available in app stores by searching for the American Red Cross or going to redcross.org/apps.

Emergency Information: 
Listen to the advice of emergency officials. If you need to be rescued, call trained rescue professionals at 9-1-1 or the U.S. Coast Guard at these numbers:
281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 281-464-4855 

How to Help: 

The best and most immediate way you can help is to make a financial donation to support the Red Cross Hurricane Harvey relief effort. Help people affected by Hurricane Harvey by visiting redcross.org, calling 1- 800-RED CROSS or texting the word HARVEY to 90999 to make a $10 donation. Donations enable the Red Cross to prepare for, respond to and help people recover from this disaster. 

Blood:

The need for blood is constant and the Red Cross currently has an urgent need for blood donations across the country due to a summer decline in blood donors and blood drive sponsors. In Texas, we are closely monitoring our blood supplies amid this ongoing disaster. With dangerous widespread flooding in Southeast Texas, all blood collection organizations in the U.S. are making efforts to meet patient blood needs and to ensure a sufficient blood supply in storm affected areas. Blood donations are always encouraged and the Red Cross stands ready to provide blood products as needed.

Red Cross Serving Central Texas and San Antonio area answers your most frequently asked questions

San Antonio Red Cross Urgently Needs Volunteers, Offers Training in Preparation for Hurricane Harvey

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The American Red Cross Serving Greater San Antonio is opening a Volunteer Intake Center on Saturday, August 26 from 8 a.m. to 2 p.m. The Volunteer Intake Center will be located at their San Antonio office located at 3642 E. Houston St., San Antonio, TX, 78219.

Who:    American Red Cross Serving Greater San Antonio

What:   Volunteer Intake Center

When: Saturday, August 26 from

8:00 a.m. – 2:00 p.m.

Why:    The Red Cross has issued an urgent request for shelter volunteers that would like to help hurricane evacuees. New and first-time volunteers are encouraged to visit the Volunteer Intake Center to register, train and receive volunteer assignments.

Volunteers are encouraged to visit redcross.org/volunteer and fill out the volunteer application. Shelter training will take place every hour beginning at 8:30 a.m.

For more information, call (210) 224-5151.

San Antonio Red Cross Urgently Needs Volunteers, Offers Training in Preparation for Hurricane Harvey

Central Texas Red Cross Urgently Needs Volunteer Shelter Workers, Offers Training 9/26 for Hurricane Harvey Relief

Susie Mahlstede 3

 

The American Red Cross Serving Central Texas has issued an urgent request for volunteer shelter workers. Gulf coast evacuees are seeking shelter in Austin, and the Red Cross needs volunteers to help work in local shelters.

Just-in-time trainings are being offered for new volunteers Saturday, August 26th, 2017. Potential volunteers can choose any of the following trainings to attend. They only need to attend one.

SHELTER WORKER TRAINING: For new volunteers that would like to help shelter hurricane evacuees in Central Texas. Choose one of the following training times:

Saturday, August 26th, 2017

AISD Performing Arts Center

1500 Barbara Jordan Blvd, Austin, TX 78723

10:00 am – 11:00 am

Noon – 1:00 pm

2:00 pm – 3:00 pm

4:00 pm – 5:00 pm

Volunteers are encouraged to visit redcross.org/volunteer and fill out the volunteer application before they attend the training, but it is not required; computers will be available onsite for volunteers to complete their intake process during training.

For more information, call 1-800-928-4271.

 

Central Texas Red Cross Urgently Needs Volunteer Shelter Workers, Offers Training 9/26 for Hurricane Harvey Relief

Help us Sound the Alarm as a peer-to-peer fundraiser

This fall, the Red Cross will launch Sound the Alarm (STA), a series of home fire safety and smoke alarm installation events nationwide. Over the period of September 23 – October 15, 2017, we will save more lives by installing 100,000 FREE smoke alarms across more than 100 major city markets.  Join us in helping to save lives in your community!

Peer-to-Peer Fundraising

You can join this growing movement by creating a Peer-to-Peer (P2P) fundraiser and raising funds by asking your family and friends to sponsor you.  Together, we can Sound the Alarm about fire safety and help save lives.

Fundraising for Sound the Alarm is as easy as 1-2-3!

  1. Set up your page.
  2. Ask your friends and family to donate
  3. Thank your friends and family who make donations!

 

Tools and Resources

Asking your Friends and Family to Donate

Use email, social media, and your creativity to spark interest and get donations.

Draft Potential Donor List. Think of people that you can count on for their support – friends, family, neighbors, and coworkers.

Decide the best contact method. For best results contact your friends and family in the way that is best for them. While sending a group email might be the easiest method for you, a personal letter or phone call to key contacts might be best for them. Lay out your approach and group your contacts by the best form of contact. Start with friends and family, co-workers, and fellow volunteers. Check out the Email Samples section for sample emails you can send.

Email. Email drives more donations than social media. If possible, try emailing in batches of 10, instead of 1,000 or even 100. Making everyone feel slightly less anonymous will lead to more engagement.

Social Media. Use Facebook, Twitter, Snapchat and Instagram to update your supporters about your fundraising campaign, but don’t rely on it.

Turn-it-Around Fundraising. Remember those people that have asked you to buy products they sell, purchase cookies from their kids, support school events and donate to their charitable fundraisers? Now is the time to turn around and ask them to support YOUR efforts!

Start Small and Build. Recruit a few close supporters to donate before you let your network know about your efforts. Having a few donations to start off can make people feel like they are part of an already successful campaign.

Use Numbers. Find a creative way to ask for support using numbers. Ask people to donate $15 on the15th of the month, the cost to cover installation of one smoke alarm.

Ask, Ask, Ask. People want to support you, but everyone is busy and forgets. Follow up with your supporters, send updates to help remind them of your efforts and personalize your requests.

Update Often. Don’t just send out asks, send out updates on your progress as well. Let your supporters know when you’ve reach certain milestones, such as halfway to your fundraising goal, or if there has been an exciting update from the Red Cross. Roughly 30% of donors will consider a second gift to help a friend reach their goal.

Thank Them. Be sure to personally thank your supporters, either by email, phone, eCards or in person.  They want to know how your campaign is going! How to thank your donors.

 

General Fundraising Tips

Set a Personal Fundraising Goal.

Pick a number that you feel is achievable for your personal fundraising goal – you can always edit this on your page once you get a feel for the campaign. Keep in mind that your friends and family will like to see your progress and will be more motivated to give if the goal is close.

Make it Personal. Update your fundraising page with personal touches:

Make it Tangible. Add suggested donation amounts to your page that will lead to real life results. Here are a few that you could use:

  • $15- can cover the fire safety training and installation of 1 smoke alarm
  • $150- can cover the fire safety training and installation for 1 deaf and hard of hearing smoke alarm
  • $600- can provide financial assistance for 1 family impacted by a local disaster, like a home fire

Self-Donations

Consider making a donation to your page to get things started, it will show you believe in your own efforts!

 

How to Raise $500

Here is a quick breakdown of how to raise your first $500

  • Make a self-donation to get yourself started of $50 – $50
  • Ask three good friends for $25 each – $125
  • Reach out to 3 close family members for $30 each – $215
  • Ask 5 co-workers for $10 each – $265
  • Post a message on Facebook with a link to your page $150 – $415
  • Reach out to your extended family for support $85 – $500!

 

 Keep the Momentum Going!

Momentum is so important. Keep pushing right up to the deadline!

  • Check your fundraising page statistics regularly to understand what’s working
  • Post updates about your fundraising page regularly to keep people informed about how it’s going. We’ve got an easy tool to help with this, check out the instructions in the FAQ section of the toolkit.
  • Use deadlines to create some urgency and rally support

Social Media Templates

Here are some sample Facebook and/or Twitter posts that you can customize to help you maximize your fundraising. Text in red should be customized by you.

Sample posts:

Timing: After you create your page

Pls help! I’m raising $$ to help #RedCross install smoke alarms. Your donation will go a long way! ADD LINK TO CROWDRISE PAGE HERE #endhomefires

I’ve joined the American Red Cross to Sound the Alarm by installing smoke alarms and providing home fire safety education to families on [insert install date].  I’m also committing to raising [$insert goal] to support the Red Cross in their efforts.  Please join me by donating here ADD LINK TO CROWDRISE PAGE HERE.  A $15 donation can cover the fire safety training and installation of one smoke alarm.  #endhomefires

Timing: After your first donation

Thank you @nameofdonor for giving to my #Redcross page ADD LINK TO CROWDRISE PAGE HERE.  Your donation will be a big help to #endhomefires.

Thank you @nameofdonor for giving to my fundraiser for the Red Cross. I started this fundraiser because share why you decided to help the Red Cross and why this campaign is important to you.  If you’d like to join my efforts, please consider making a gift here: ADD LINK TO CROWDRISE PAGE HERE. #endhomefires

Timing: 50% to your goal

I’m halfway to my goal of raising [$insert goal] to help #RedCross reduce death & injury from home fires by 25% by 2020! Donate here: ADD LINK TO CROWDRISE PAGE

I’m halfway to my goal of raising [$insert goal] to help #RedCross reduce death & injury from home fires by 25% by 2020!  Will you consider a gift to help me reach my goal? ADD LINK TO CROWDRISE PAGE HERE #endhomefires

Timing: After seeing a post from your Chapter’s page of their response to a home fire in your community

The #RedCross responded to a fire in [city name] last night. Pls sponsor my efforts to install smoke alarms & help save lives. ADD LINK TO CROWDRISE PAGE HERE #endhomefires

Last night, the [@tag your Red Cross chapter here] responded to a fire in [your community name]. Please help me prevent tragedy and provide hope to families hurt by home fires by donating to my Sound the Alarm fundraiser ADD LINK TO CROWDRISE PAGE HERE #redcross #endhomefires

 

Email Templates

Donation Request – Install Event Participant + Fundraiser

SUBJECT: Please Sponsor Me!

Dear friends and family,

I wanted to reach out and ask for your support. I have joined the American Red Cross in my local INSERT LOCATION community to help install free smoke alarms on INSERT DATE. This installation event is part of Sound the Alarm, a home fire safety and smoke alarm installation event taking place across the US in hundreds of cities from September 23 – October 15.

The Red Cross responds to a disaster every 8 minutes, most of which are home fires. Did you know that on average, 7 people die each day from a home fire? Installing working smoke alarms is the best way to prevent home fire disasters – it nearly doubles a persons’ chances of survival!

I would love it if you supported my efforts to install INSERT NUMBER smoke alarms as part of my local team. You can help sponsor my efforts by donating to my CrowdRise page and helping me reach my goal of INSERT AMOUNT! Just $15 can cover the fire safety training and installation of one smoke alarm. A gift of any size helps the Red Cross prepare, respond and recover from home fires.

Please help me make a difference by donating HERE – INSERT LINK TO CROWDRISE PAGE

Thank you so much for your support!

NAME

For more information on Sound the Alarm, visit www.soundthealarm.org.

#endhomefires

 

Donation Request – Fundraiser (not participating in install event)

SUBJECT: Please Donate to my Fundraising Page!

Dear friends and family,

The Red Cross responds to a disaster every 8 minutes, most of which are home fires. Did you know that on average, 7 people die each day from a home fire? Installing working smoke alarms is the best way to prevent home fire disasters – it nearly doubles a persons’ chances of survival!

The Red Cross is partnering with Fire Departments across the country and thousands of volunteers to install smoke alarms in local communities, and to help families make an escape plan in case of a fire. Sound the Alarm is a campaign to reduce the death and injuries caused by home fires.

I have joined Sound the Alarm as a fundraiser to support smoke alarm installations in my local community. I would love it if you joined me in this lifesaving cause. You can help me save lives by donating to my CrowdRise page! Just $15 can cover the fire safety training and installation of one smoke alarm. A gift of any size helps the Red Cross prepare, respond and recover from home fires.

Please help us make a difference by donating HERE – INSERT LINK TO CROWDRISE PAGE

Thank you so much for your support!

INSERT NAME

For more information on Sound the Alarm, visit www.redcross.org/soundthealarm. #endhomefires

 

Participation Request

Subject: Join me to Sound the Alarm!

Dear friends and family,

The Red Cross responds to a disaster every 8 minutes, most of which are home fires. Did you know that on average, 7 people die each day from a home fire? Installing working smoke alarms is the best way to prevent home fire disasters – it nearly doubles a persons’ chances of survival!

The Red Cross is partnering with Fire Departments across the country and thousands of volunteers to install smoke alarms in local communities, and to help families make an escape plan in case of a fire. Sound the Alarm is a campaign to reduce the death and injuries caused by home fires.

Between September 23 – October 15 we are installing 100,000 free smoke alarms in more than 100 high-risk communities nationwide.

 

Please join me in supporting this important cause! You can show support by:

  • Making a financial gift today to support us prepare, respond and help families recover from home fires – click here to donate!
  • Signing-up as a volunteer to install smoke alarms in your community – click here to find a local event!
  • Joining your local Red Cross Chapter Team as a fundraiser – click here to find a local team!

Thank you so much for your support!

INSERT NAME

For more information on Sound the Alarm, visit www.redcross.org/soundthealarm. #endhomefires

 

Thank You Message – Install Event Participant + Fundraiser

Subject: Thank you for supporting Sound the Alarm!

Dear friends and family,

THANK YOU! With your support, I raised INSERT TOTAL RAISED and installed INSERT NUMBER smoke alarms in INSERT COMMUNITY for the American Red Cross Sound the Alarm campaign!

Your generosity provided FREE smoke alarms and fire safety training to families in need, helping to save lives.

To find out more information about how the American Red Cross is saving lives with this initiative visit www.redcross.org/sound-the-alarm.

Thank you so much for your help!

NAME

#endhomefires

 

Thank You Message – Fundraiser

Subject: Thank you for supporting Sound the Alarm!

Dear friends and family,

THANK YOU! With your support, I raised INSERT TOTAL RAISED for the American Red Cross Sound the Alarm campaign!

Your generosity provided FREE smoke alarms and fire safety training to families in need.

It is through this work that, together, we have helped Sound the Alarm and save lives. To find out more information on how the American Red Cross is saving lives with this initiative visit www.redcross.org/sound-the-alarm.

Thank you so much for your help!!

NAME

#endhomefires

 

Frequently Asked Questions

About Sound the Alarm. Save a Life.

Every day, seven people die in home fires, most in homes that lack working smoke alarms. Sadly, children and the elderly disproportionately lose their lives. That’s why the Red Cross rallied an army of volunteers and launched our Home Fire Campaign in 2014.

This fall, the Red Cross will launch Sound the Alarm (STA), a series of home fire safety and smoke alarm installation events nationwide. Over the period of September 23 – October 15, 2017, we will save more lives by installing 100,000 FREE smoke alarms across more than 100 major city markets.

About Donations

Are CrowdRise donations tax deductible? Yes, all donations made to the Red Cross are tax deductible

How much of my donation is being used for the campaign? An average of 91 cents of every dollar is spent on humanitarian services and programs

How does Red Cross receive the funds from CrowdRise? The payment processor for CrowdRise sends a lump sum check to Red Cross on the 15th of each month for all monies raised. A transaction fee of 3% and credit card fee of 2.5% + $.30 a transaction is taken by the processor and CrowdRise for processing the donations. A donor may choose to increase their donation to cover the transaction fees.

Can my friends and family donate offline via check or cash to count towards my fundraising goal? Yes! Work with your local chapter to submit the donation and have it credited toward your goal.

 

About the CrowdRise Platform

How do I reset my password? Under the log in page at crowdrise.com/soundthealarm there is option for “Forgot Password.” If you are logged in and want to change your password, go to “ACCOUNT” in the drop down menu where you log in. Select “Change Email/Password”

How do I change my fundraising goal? Once you log in to your fundraiser, go to the “Set Up” tab on your dashboard, select “Goal” in the bottom right corner, then select “Edit Goal”

How do I post an update about my fundraiser? Updating your supporters on your campaign is key to raising more money. It keeps them engaged, allows you to customize your asks, and provides more communication throughout your campaign. And, we’ve found that those organizations that post campaign updates raise 3x more and have 4x as many repeat donors.

To post an update

  1. Log in to your account at crowdrise.com/soundthealarm and view your fundraiser
  2. Locate the POST AN UPDATE bubble above the STORY section on the main fundraiser page
  3. Click the POST AN UPDATE link
  4. Fill out the subject and body of your update then click SAVE & PREVIEW.

How do I edit my page?

  1. Log in to your CrowdRise account and go to your fundraising page
  2. Select the “EDIT FUNDRAISER” tab
  3. Here you can add pics, a video and update the story section
  4. Once you’re done making changes, make sure you click the “SAVE” button

What if I have additional questions? Contact us at sta.p2p@redcross.org

Are there goal requirements or deadlines when I set up a fundraiser on CrowdRise? No. There are no goal requirements and no deadlines when you use CrowdRise for your fundraising. However, setting a goal is a great idea and we do recommend it because it’s great to have a target (you can always reset it if you reach it) to talk about with your supporters.

 

 

 

Help us Sound the Alarm as a peer-to-peer fundraiser