WHAT TO DO IF YOU’VE BEEN AFFECTED BY FLOODING – UPDATED 9/17/2010

IF YOU HAVE BEEN AFFECTED BY FLOODING AND HAVE NOT HAD A DISASTER ASSESSMENT TEAM VISIT YOUR HOME:


Please send the following information to skennedy@centex.redcross.org:
First and Last Name
Street Address
City, State and Zip
Phone Number

We will call these individuals to schedule an appointment to meet with a caseworker at our Client Assistance Site, once damage assessment for your address has been completed.  Please note that we are only able to offer assistance to those with homes classified as having Major Damage or Destroyed at this time.  We are not able to offer assistance to owners of  non-residential structures.  Thank you for your patience as we respond to this disaster within our community.  If you have any questions, please call our offices at (512) 928-4271 or 1-800-928-4271.

Additional Resources: 
Williamson County – http://www.wilco.org

AM I ELIGIBLE FOR ASSISTANCE?
Assistance eligibility is based on Damage Assessment guidelines set forth by the American Red Cross and other local and federal agencies and is based on water levels reached inside the single family dwelling, apartment or mobile home, in addition to other considerations.  Currently we are assisting those whose homes have been classified as Major Damage or Destroyed.  Unfortunately, we do not have the financial resources to offer assistance to all homes affected by flooding at this time.  


Single Family Home or Apartment 

  • Major Damage –   36 to 60 inches of water in the living area of the dwelling
  • Destroyed – 60 inches or more of water in the living area of the dwelling

Mobile Home

  •  Major Damage –   24 to 48 inches of water in the living area of the dwelling
  • Destroyed – 48 inches or more of water in the living area of the dwelling

The American Red Cross of Central Texas has closed all shelters in Central Texas. Governor Rick Perry has issued a disaster proclamation for Bastrop, Burnet, Caldwell, Hays, Travis, and Williamson counties in Central Texas.  We are currently working with our volunteers to assess the damages left behind by Hermine. Once damage assessment is complete, the ARC national office will make a decision on what type of aid we will be able to extend based on the damages. Please note, it may take up two weeks for the Red Cross and other agencies to thoroughly assess the damage cause by this flood.

Please read and follow our guide to RETURNING HOME AFTER A FLOOD to begin the cleanup process. Here are some additional tips to help you document the damage: 
  • Take good pictures of all damages, especially water marks showing how high the water line rose. Document interior damage as well as exterior.
  • Keep receipts for every single expenditure. That way you will have as many options as possible for reimbursement through insurance and government programs.
  • Refer to the Williamson County website for additional guidance:  http://www.wilco.org
  • For Agricultural Damage:  Craig Enhlemann, USDA at 512.863.8576

 Williamson County Government Resources for Hermine Victims 

Williamson County (all residents) – Williamson County Landfill has waived or reduced fees to help flood victims during cleanup.  More information is available: http://wilco.org/CountyDepartments/PublicInformationOffice/NewsandAnnouncements/tabid/714/EntryID/663/language/en-US/Default.aspx.
Williamson County Landfill is off of FM 1660, at 600 Landfill Rd, Hutto, TX  78634.  You can reach them for more information at 512-846-2756 or 512-759-8881.

Cedar Park – Residents should report damage to Emergency Management Coordinator James Mallinger at james.mallinger@cedarparktx.us. 

Georgetown – Residents should report damage to inspection@georgetown.org or 512-930-2550.  Residents can also request help with clean up from Emergency Management Coordinator Kevin Stofle at kevin.stofle@georgetown.org. 

Leander – Residents should report damage to Public Works at 512-259-2640 

Unincorporated Areas of Williamson County – Residents should report damage to county office of Emergency Management at flood@wilco.org or 512-943-3747.  Residents may need permits to rebuild earthworks, roads, houses, or outbuildings, and should contact the county Floodplain Administrator at 512-943-3620.

If you would like to donate to this and future relief efforts, please visit our DONATE page.
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WHAT TO DO IF YOU’VE BEEN AFFECTED BY FLOODING – UPDATED 9/17/2010

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