The American Red Cross, City of Austin, Travis County, Austin Disaster Relief Network and many others are teaming up to open a Multi-Agency Resource Center for anyone impacted by flooding and storms in Central Texas. At the resource center, people can access clean-up supplies, food, mental health services, and other recovery needs.
Location: Dove Springs Recreation Center, 5801 Ainez Dr. Austin, TX 78744
Operating Hours: Sunday, November 1st 12:00 p.m. to 5:00 p.m.
Monday, November 2nd 11:00 a.m. to 7:00 p.m.
Tuesday, November 3rd 11:00 a.m. to 7:00 p.m.
Wednesday, November 4th TBA*
Services available on Sunday will include clean-up supplies, crisis counseling, and recovery information and referrals. On Monday and throughout the week, the Red Cross will begin registering residents to begin the casework process, where they can sit down one-on-one to receive individual recovery assistance and referrals. People who visit the Assistance Center on Sunday for supplies and information will be encouraged to return in the days following, as more relief agencies become available on-site.
The City of Austin will arrange shuttle services from the Dittmar Recreation Center Shelter and the Del Valle area to the Dove Springs Recreation Center.
Recovering from a disaster can be a confusing process and it’s not always easy for people to find the help they need. The resource center is designed to bring together many relief agencies in one convenient location to provide support and help families on the road to recovery.
The Red Cross is working closing with partners in each of the impacted counties to open additional Assistance Centers in the coming days.
Please check here for additional hours of operation.