Red Cross Serving Central Texas and San Antonio area answers your most frequently asked questions

Thank you for your support of the Red Cross and families impacted by Hurricane Harvey.  

Hurricane Harvey 2017

We hope to answer your most frequently asked questions.  


Since Hurricane Harvey made landfall, the Red Cross has seen an outpouring of generosity from new volunteers. More than 10,000 new volunteers across the district have signed up to help. We are working quickly to get these volunteers assigned to their roles helping the families impacted by Harvey, but it may take several days to put everyone to work as the sheltering needs ramp up. If you have already been trained and are awaiting assignment, our team will contact you as soon as possible with next steps but it might take a few days. We appreciate your patience and your willingness to help your neighbors in need. This relief effort will be long and we will need your support.

In-kind donations:

The Red Cross works closely with local community groups and organizations that do accept in-kind donations. In San Antonio, donations can be dropped at the San Antonio Food Bank at 5200 Enrique M Barrera Parkway, San Antonio TX 78227. In Austin, donations can be dropped at Austin Disaster Relief Network’s Hope Family Thrift Store at 1122 E 51st Street, Austin, Texas 78723. 

Shelter Information: 

You can find shelters by calling 1-800-REDCROSS (1-800-733-2767), visiting or by downloading the free Red Cross Emergency App. The Emergency App is available in app stores by searching for the American Red Cross or going to

Emergency Information: 
Listen to the advice of emergency officials. If you need to be rescued, call trained rescue professionals at 9-1-1 or the U.S. Coast Guard at these numbers:
281-464-4851, 281-464-4852, 281-464-4853, 281-464-4854, 281-464-4855 

How to Help: 

The best and most immediate way you can help is to make a financial donation to support the Red Cross Hurricane Harvey relief effort. Help people affected by Hurricane Harvey by visiting, calling 1- 800-RED CROSS or texting the word HARVEY to 90999 to make a $10 donation. Donations enable the Red Cross to prepare for, respond to and help people recover from this disaster. 


The need for blood is constant and the Red Cross currently has an urgent need for blood donations across the country due to a summer decline in blood donors and blood drive sponsors. In Texas, we are closely monitoring our blood supplies amid this ongoing disaster. With dangerous widespread flooding in Southeast Texas, all blood collection organizations in the U.S. are making efforts to meet patient blood needs and to ensure a sufficient blood supply in storm affected areas. Blood donations are always encouraged and the Red Cross stands ready to provide blood products as needed.

Red Cross Serving Central Texas and San Antonio area answers your most frequently asked questions